This? This is wonderful.

As a child, I was quite the fan of Garfield. Some might even say horrifyingly fascinated with Garfield, and I've never figured out why. Maybe it was the combination of cats and sarcastic humour, because as we all know, there are few things in the world I love more than cats and sarcastic humour.
As I grew older, my palate refined somewhat. I can still enjoy the occasional Garfield strip, but the bar has been raised significantly by other comics out there--most notably Calvin and Hobbes--and I can't get as excited about the minimalistic layout, the one-dimensionalism, and the cottage industry that the strip exudes.

One of the concepts I find completely obvious yet endlessly fascinating is how, with one tiny change, something can go from mediocre to sublime. Be it a food recipe or a photograph or the written word, sometimes having someone reach out and make that one crucial change can completely transform something. So it is with Garfield, even, and though nostalgia occasionally prompts me to leaf through the old, original Garfield comics, Garfield minus Garfield brings it to an entire other plane of profundity.

Mmm ... dried fish

I have just made my triumphant return from the vama once again, after picking up a box sent to me from my aunt and uncle in Grindavík. A box stuffed to bursting with all manners of yummy Icelandic treats. Most of my lesser-perishable favourites are included here, including harðfisk, flatkökur, Mjölkur Kex, Appolo lakkrís, Þristur, and some Nói Síríus chocolate. I'm torn between wanting to feast on it, in all its wonderful deliciousness, RIGHT NOW, and holding back in the interests of making it last as long as possible.

My plan has always been to do as much travelling as possible after service, return to the States for a time, and then go to Iceland for an extended period. I'm still a bit hesitant to commit to the phrase "move to Iceland", though there's little outside of convenience that would make me want to stay in the States. When I thought I needed to live there for two years to establish citizenship, this was the tentative timeframe I was looking at; however, thanks to a quirk that both my mother and I had been unaware of, apparently the fact that she remained a citizen of Iceland until I was over 18 years of age (remaining in the States as a resident alien for 30 years, and only acquiring dual citizenship a few years ago when it became available) meant that I was automatically considered a citizen myself. All I had to do was fill out a few forms, send them off, and I was issued a Social Security number. Woohoo!! Now I just have to anxiously await the day when Iceland decides to join the EU ...

As I come up on the one year mark of my Peace Corps service here in Romania, I've been thinking more about life post-service, which of course leads to thoughts about Iceland. I'm terribly enthusiastic about the idea of living there, despite not having been back for at least ten years and having forgotten almost all of the language I knew (which wasn't much to begin with). Perhaps it's my dissatisfaction with a lot of aspects of American culture, perhaps it's my awakening desire to connect a bit more with cultural and family roots, maybe it's just my wanderlust that's been whetted by living where I am, but there are times when it's almost painful to think that it'll probably be at least another two years before I can embark on this next stage of my life.

So having the food is both a comfort and a reminder of the distance. It makes me feel incredibly grateful to my relatives there, who went to the trouble of travelling to Reykjavík (or, in the case of the lakkrís, straight to the factory) to purchase all these things, box them up, and ship them to a family member they haven't seen in a decade. Seeing it, smelling it, eating it, brings back such intense memories of being there that it's almost overwhelming ... opening up a packet of harðfisk and feeling as though I'm back in my aunt and uncle's kitchen, remembering my late grandmother and how I used to nibble through countless packets of Mjölkur Kex in her apartment when we stayed with her. Gnawing on lakkrís rúllur and Þristur as I wandered the streets of downtown Reykjavík in the summer. The incomparable taste of Smjör (Icelandic butter) spread across a half-round of flatkökur. All these things make me terribly conscious of how much I miss it, and how I look forward to being able to stroll around the corner into Hagabuðin and pick all these things up for myself.

Bloody amazing

Returned home last night/this morning, after another "character building" cross-country train ride. This one actually wasn't quite as bad as some of the others; not surprisingly, the 5.30 Friday afternoon train heading from Bucureşti to places like Ploieşti (commuters), Sinaia/Buşteni (outdoor enthusiasts) and Braşov (cultural enthusiasts) was packed on the first leg, with people filling every available seat and choking the passageways trying to get a breath of fresh air in the newfound spring heat.
But for some reason, during this most recent round trip the only cars hooked up were first class cars, so even those of us with second class tickets got first class seats. I certainly wasn't complaining about this, having been a staunch detractor of the second-class trains ever since my first journey south from site to pick up my repaired laptop, when I got eaten by fleas in my second-class cabin.
So, despite the packed train and the multitude of windows that were jammed shut, drastically reducing the amount of fresh air available, the trip wasn't too bad. I spent the first few hours standing in the passage, taking advantage of every ventilation opportunity I could find. By the time we reached Brasov at about 8.30, the train had emptied out substantially, my six-seat compartment was only inhabited by one other person, and it had cooled down enough that I was able to sit down and doze whilst listening to This American Life.

Fast-forward a few hours, though, and the situation has grown significantly less pleasant. Someone had the bright idea of turning the heat in the cars on, the temperature had subsequently increased to about 32°C, and I was roused from my sleep by the feeling that someone had rolled me up in a fire blanket and wrapped duct tape around my makeshift cocoon. After shedding a layer of clothing and gasping for air at the only open window for about 30 minutes, I went back to the cabin to try to rest, taking my shoes off for maximum coolness before stretching out across the seats.
It would seem that someone decided to turn the heat off again at some point, because after a couple more hours things got a bit more tolerable. We got a third cabinmate for a short time, but I still managed to doze off and on for most of the trip.
A pretty average Romanian train experience, for the most part. Until the end, that is.

During my medical visit I got diagnosed with a developing case of plantar fasciitis--just what I was hoping for, to go along with the knee problems from figure skating, the foot problems from lindy hop, and the shin splints from running. The PC doctor gave me a set of orthoses to wear in my shoes to alleviate some of pain; I put them in before I left and was quite enjoying them, if one can possibly be said to "enjoy" something like an orthosis. Imagine my surprise when I went to pull my shoes on a bit before arrival, and discovered that ... they were gone.
Yup. It would seem that one of my cabinmates noticed their presence in my shoes, and that plus my dozing state apparently spelt "opportunity" in their eyes, and they STOLE THE ORTHOSES FROM MY SHOES. Just yanked a used pair of heel supports out of someone else's stinky hiking shoes. Seriously, who does this kind of thing?
I thought I was beyond being surprised by anything Romania could throw at me, but it would seem this week has proven me thoroughly wrong.

What is this "customer service" concept you speak of?

So as I mentioned, I've been in Bucureşti for the past several days, on a medical visit. In addition to medical appointments, I've been wandering around, writing letters, picking up some things I'm not able to find in my little town (mmm ... wasabi paste), and trying to do some planning for a trip over the Easter holiday, as the Romanian Orthodox Easter rolls around later than the Catholic Easter.
Thanks to a lack of planning before I came here, I forgot to bring any travel guides for the places I wanted to visit. As it's too late to buy one online and have it shipped here before I would leave, I decided to check some bookstores here to see if I could find a Lonely Planet/Rough Guide for Hungary (my Romanian proficiency is definitely not to the point where I would feel comfortable reading a guidebook in the language). Lo and behold, I did manage to locate a shop that carried Lonely Planets, and had the Hungary 4th edition ... for 90 lei. For those not interested in doing the currency conversion on their own, this works out to be about $40, or double the list price for one of these books, and significantly more than if one was to order from someplace like Amazon or pick up a used copy.
I waffled on it for several days. It's my own fault that I didn't plan ahead and pick one up when I could get it for a more reasonable price, and so the only relevant question at this point was whether the book was worth that much money to me. This morning I finally decided it was, owing to the fact that I'm planning this trip solo largely because I want to be able to wander around and see as many things I want to see in Budapest and its surroundings while I'm there, and not picking up a guide that gives information on what to see and where to find it sounds like a textbook definition of penny wise and pound foolish.
So I drop into the shop and pick it up, then take off to locate the Bucureşti Mall, in the hopes of satisfying another one of my embarrassing American cravings and getting a cup of Starbucks coffee. After some wandering and a few wrong turns, I make my way to the mall, and poke about a bit, checking the place out. This is when I find the "media" shop in the mall's lower level, chock full of ... wait for it ... used travel guides. Including the Lonely Planet guide for Hungary. The fifth edition. For 50 lei.
Good Lord, was I annoyed. I'd specifically bought it this morning, instead of waiting until the evening, or tomorrow before I head back, because I was planning to go to Starbucks and wanted to have the book to peruse whilst I sat and people-watched over a giant latte. If I'd waited, I could have gotten an edition that was three years newer and 40 lei cheaper.

I'm sure every American reader is looking at that last paragraph right now and thinking "Big deal. Go back to the original shop and return it." Which is, to be honest, what a part of my mind was thinking as well. Problem is, the entire concept of "returning an item to a shop for a refund" seems utterly alien here, sort of the same way that "giving exact change for a purchase" is similarly strange and mysterious.
Thinking back on it, I don't think I ever even bothered asking anyone if it was possible to return something here. It seems to be one of those cultural things I just picked up by osmosis; the entire vibe here is very anti-customer service, and it seems like I just intuitively knew that bringing things back to shops just wasn't done. Still, I held out hopes that I'd get lucky this time--I'd bought the book not four hours earlier, I had the receipt, and it was still shrink-wrapped, clearly unused. I dropped by the PC offices to take an informal poll of the staff; they seemed cautiously optimistic about my chances, so I decided to give it a shot.
Was I ever in for a surprise. Not only did the clerk refuse, but her manner implied that she was very much looking forward to watching me choke to death on my own vomit for so much as bothering her with such a question. It was one of the rudest responses I've gotten since arriving here, and believe me, she had some stiff competition to get that top billing.

Now, I'm one of those people who's never been a fan of the American approach to customer service. The most ubiquitous, extreme-that-best-illustrates-the-norm example of this would be the Nordstrom story: A man walks into Nordstrom with a tire, approaches a clerk, and informs them that he wants to return his tire. The clerk cheerfully accepts the tire, gives him a refund, and he exits the store. Problem is, Nordstrom doesn't sell tires. Depending on who's telling it, this anecdote either illustrates the absurdity of the Nordstrom customer service approach, or is held up as a shining example of the heights every retailer should be striving to reach.
Perhaps it's a result of those shitty retail jobs I worked in high school and college, but for a while "customer service" was one of my most hated phrases in the English lexicon. People in the States are accustomed to being able to bring anything back, in any condition, for a refund or store credit, and when they're told no, they just get louder and angrier and work their way up the chain of command until they get someone who gives them what they want so that they a) shut up, b) go away, or c) don't cause bad publicity/word of mouth for the company. I've always felt, and continue to feel, that this is a horrible business practice--I've heard arguments that it increases revenue, as people will be more willing to come back to stores that are more accommodating, but I've always held that the inverse is true: the more people know that you're willing to be taken advantage of, the more likely they are to take advantage of you. More subtle, and more sinister, is how it provides people a venue in which they can deny responsibility for their actions.
Here, however, we're on the polar opposite end of the spectrum. Here, customer service is an unheard-of concept in almost all places. Walk up to a chiosc window and you'll like as not be prompted with a glare and a curt "Spuneți". Spend thirty minutes standing in line outside of the package office (which is only open for a couple hours a week to begin with), waiting while the postal officer ignores everyone waiting and stands outside smoking cigarettes and chatting on her mobile. Get verbally abused at the train station's ticket window, or worse, just ignored ... standing there, waiting, the moments of your life ticking by one by one as the clerk sits not two metres away and pretends you don't exist for a few minutes. Nowhere else in the world have I experienced someone expressing such an apparent grudge for the fact that you turned up expecting them to do their job. It's like the entire country is auditioning for a Kevin Smith film.

It was bad enough that she wouldn't let me return the book. Never have I been to a country in which a large, chain retailer would refuse to take back a sealed item in perfect condition, which had been purchased only hours earlier and didn't have an explicit "not returnable" clause attached to it. To be verbally abused in addition to having a polite, reasonable request refused was just the icing on the cake. I suppose I should try to be more understanding, accept the fact that this is just one of those cultural differences one needs to learn to navigate at times like these, that whatever, it's just 40 lei, it's nothing in the grand scheme of things, this is just one of those quirky little things that makes Romania different.
Perhaps I'll get there eventually, be able to recite the story as an example of the wide range of entertaining experiences I had during my time with the Peace Corps, but in the meantime you can bet that Libraria Noi is joining Unicarm on the quickly-growing list of places in Romania I refuse to patronise out of principle. Not to mention that I'll be fervently hoping that Lonely Planet didn't do any major updates in the three years between the 4th and 5th editions.

I can has cheezburger?

For the past few days I've been in Bucureşti, enjoying a welcome change of scenery whilst having some medical concerns attended to. I'd been looking forward to having an opportunity to come down south for a while, believe it or not; the 14-hour train ride is a definite drawback, but it's advantageous to be able to run errands, pick up some things that are difficult to find pretty much anywhere else, and have the opportunity to wander around a true urban environment again.
Between medical appointments I've been doing some shopping and trekking about in various different directions, revelling in the anonymity that comes with wandering a city that has a population of over 30,000. While I don't dislike my site, I do occasionally find it a bit challenging (draining?) to live in a place where I'm a) incredibly conspicuous, and b) known to many people. I can't go to the market without seeing one of my students on the street, and I can't go for a walk about town without getting stared at for one reason or another (perhaps I just have a giant, persistent booger? I've never asked ...). Being here is rather like being on vacation, and I suppose in a way it is.

The simplicity of staying in a hotel room is one obvious difference. There's a small bed & breakfast not too far from the PC offices where visiting volunteers get put up for official visits, and I just can't deny that it's been wonderful. Those simple little things that I've almost forgotten about after six months at site: being able to hop into the shower whenever, without having to think about it, instead of planning ahead, building a fire and then waiting an hour until the water temperature rises high enough to avoid a hypothermic reaction (would that there was a bathtub also; though that would most likely have caused me to fall down and die of sheer ecstasy). Having an actual bed to sleep on, instead of the foldout couch in my apartment whose painfully uncomfortable surface wakes me up anywhere from 2-5 times a night from back pain or tingling limbs or the hyper-awareness that the cotton batting that separates the wood frame from my body is, not unlike the Maginot Line, a woefully inadequate barrier. Waking up and traipsing downstairs to a prepared breakfast. The simplicity that comes from having a messenger bag's worth of stuff with you--just the essentials, leaving the clutter of a more permanent residence behind.
Having a huge (comparatively, at least) city to explore is another. I'm pretty accustomed to living in large cities, with different districts and neighbourhoods, large public transit systems, a variety of restaurants/shops/museums/coffeehouses to visit. Living in a town in which it's basically impossible to get lost has been a new experience, and has been incubating a low-grade sense of claustrophobia, further inspired by the fact that I seem to be very visible there. Which might not be so bad, were it the quirky, pleasant kind of different, but this is the "you're not Romanian" kind of different. In Bucureşti I am, of course, still not Romanian; however, I'm also nothing special. I just fade into the urban crowds, neither adored nor reviled, which suits me down to the ground. Walking around anonymously, taking a bus or the metro if I choose, finding new little streets and neighbourhoods, getting lost (I've got a bad sense of direction in the best of circumstances, and I can't begin to fathom how this city is laid out) and wandering around until I find something familiar again or hopping the metro back to a landmark, has been amazingly therapeutic.

It's also been indulgently pleasant to be someplace that actually has variety. Variety in everything--food, people, shops, cars, clothing, ethnicity, you name it. As with so many other things, I've grown accustomed to having a very limited scope of options--only traditional Romanian food and pizza joints for restaurants, the assortment of essentially-identical "Cafe Bar" cafés, seeing people dressed, not only similarly, but sometimes in identical clothing, whether it be traditional garb or the sweater that five women bought from the same shop. Next to no ethnic diversity whatsoever. So coming here is like arriving in cultural Mecca. Sure, it's not the melting pot of a New York or a London, but it's quite a diversity increase from Sighet. I see people in all different styles of clothing, a much greater selection of ethnicities, actual options for types of food. Grocery stores that stock a selection of items, and little ethnic and "independent" type shops. Museums, cultural events, cafés that I actually enjoy sitting down in with a book, that serve real cappuccinos instead of the powdered stuff out of a packet.
Unsurprisingly to pretty much anyone who has read more than a couple of entries at this site, the variety of food options has been far and away the most valuable part of my stay. The first night I got in I spent a ridiculous amount of money going out for Indian food, and it was absolutely worth it, as was being able to sit at my table for one, eating my food and reading my book in peace (such a course of action is ... unusual ... outside of the big cities here). I've already purchased more stuff than I want to worry about carrying back with me--from a small stovetop pot for brewing tea to a can of WD-40, as well as tortillas, wasabi paste, whole wheat flour, coconut milk, and several other things that nu exista in all of Maramureş, much less Sighet.
I'll even cop the ultimate confession, one that I never would have imagined would cross my mind before I left home, much less pass my lips. Two of the things I've been craving most since coming here have been sadly, disappointingly, mainstream American: a real cheeseburger, and a GIANT cup of coffee. And Bucureşti, playing the role of the host to thousands of expats, has both, in the form of Starbucks, and Ruby Tuesday.
I know, I know. Never in my life would I step over the threshold of a Ruby Tuesday were I back home, and though I occasionally patronised Starbucks during my past life, it was never because I really liked their coffee; it was strictly a pragmatic pursuit, best illustrated by the Onion. Close to a year of deprivation will do strange things to a person, though, and after having McDonald's be the closest approximation of a hamburger I'd seen, and a tiny, badly-brewed "cafea cu lapte" the only option for coffee, these two places went from being manifestations of the Evil Empire, serving mediocre and lacklustre facsimiles of good food to the shining pinnacle of American culinary pursuits.
So I spent one evening at Ruby Tuesday with another volunteer who was in town for the night, unabashedly indulging in being stereotypical Americans--burgers, fries, a beer for her and a Coke/milkshake combo for me. Horribly decadent, and absolutely heavenly. And before I leave I plan to spend a fair amount of time in the Bucureşti Mall, unapologetically paying 23 lei for a giant latte and an actual blueberry muffin, relaxing in the comfy chairs, reading and people-watching.

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